Rural Marketing
Rural
Marketing is defined as any marketing activity in which one dominant
participant is from a rural area. This implies that rural marketing consists of
marketing of inputs (products or services) to the rural as well as marketing of
outputs from the rural markets to other geographical areas.
Marketing is the process used to
determine what products or services may be of interest to customers, and the
strategy to use in sales, communications and business development. It generates
the strategy that underlies sales techniques, business communication, and
business developments. It is an integrated process through which companies
build strong customer relationships and create value for their customers and
for themselves.
Rural areas of the country or
countryside are areas that are not urbanized, though when large areas are
described country towns and smaller cities will be included. They have a low
population density, and typically much of the land is devoted to agriculture. Defra
have a working definition, The Rural/Urban Definition, that was introduced in 2004
as a joint project between a number of Government Departments and was delivered
by the Rural Evidence Research Centre at Birkbeck College (RERC).
Marketing strategies that
worked for urban markets do not necessarily work for the rural ones. There are
7 differentiators identified in Why the rural market is
different, JWT, 2009
1. Intra community influences
are relatively more important than inter-community ones. Word-of-mouth in close
knit communities is more powerful.
2. Scarcity of media bandwidth.
Rural individual's access to media channels is limited and in the case of broadband the comparable upload and
download speed may be slower. Online shopping is seen as a solution by many but
will be dependent on broadband speed.
3. Slow to adopt brands. Slow
to give them up. Rural consumers will be slower to pick up trends or brands but
will remain loyal when accepted.
4. Expenses are yearlong;
income is seasonal. Many rural areas rely on seasonal tourism peaks when income
will be high and to a lesser extent agricultural incomes from seasonal crops.
This means there will be more disposable income at certain times with rural
businesses and employees.
5. Information hungry; but
entertainment starved. Isolation from entertainment centres has led to
companies trying edutainment to get their message across.
6. Higher receptivity to
experience advertising. Retail outlets in rural areas have many demonstration
areas along with markets for tasting.
7. Commercially profitable; and
socially acceptable. Brands with demonstrable local, rural, environmental
and/or social credibility stand a better chance.
E – Marketing (Internet marketing)
Internet
marketing,
also known as web marketing, online marketing, webvertising,
or e-marketing, is referred to as the marketing (generally
promotion) of products or services over the Internet. iMarketing
is used as an abbreviated form for Internet Marketing.
Internet
marketing is considered to be broad in scope because it not only refers to marketing on the Internet, but also
includes marketing done via
e-mail and wireless media. Digital customer data and electronic customer
relationship management (ECRM) systems are
also often grouped together under internet marketing.
Internet
marketing ties together the creative and technical aspects of the Internet,
including design, development, advertising and sales. Internet marketing also
refers to the placement of media along many different stages of the customer
engagement
cycle through search
engine marketing
(SEM), search engine optimization (SEO), banner ads on specific
websites, email
marketing,
mobile
advertising,
and Web 2.0 strategies.
In 2008, The
New York Times,
working with comScore, published an
initial estimate to quantify the user data collected by large Internet-based
companies. Counting four types of interactions with company websites in
addition to the hits from
advertisements served from advertising networks, the authors found that the
potential for collecting data was up to 2,500 times per user per month.
Types of Internet marketing
Internet marketing
is broadly divided in to the following types:
- Display advertising: the use of web banners or banner ads placed on a third-party website to drive traffic to a company's own website and increase product awareness.
- Search engine marketing (SEM): a form of marketing that seeks to promote websites by increasing their visibility in search engine result pages (SERPs) through the use of either paid placement, contextual advertising, and paid inclusion, or through the use of free search engine optimization techniques.
- Search engine optimization (SEO): the process of improving the visibility of a website or a web page in search engines via the "natural" or un-paid ("organic" or "algorithmic") search results.
- Social media marketing: the process of gaining traffic or attention through social media websites such as Facebook, Twitter and LinkedIn.
- Email marketing: involves directly marketing a commercial message to a group of people using electronic mail.
- Referral marketing: a method of promoting products or services to new customers through referrals, usually word of mouth.
- Affiliate marketing: a marketing practice in which a business rewards one or more affiliates for each visitor or customer brought about by the affiliate's own marketing efforts.
- Inbound marketing: involves creating and freely sharing informative content as a means of converting prospects into customers and customers into repeat buyers.
Business models
- E-commerce: a model whereby goods and services are sold directly to consumers (B2C), businesses (B2B), or from consumer to consumer (C2C) using computers connected to a network.
- Lead-based websites: a strategy whereby an organization generates value by acquiring sales leads from its website. Similar to walk-in customers in retail world. These prospects are often referred to as organic leads.
- Affiliate Marketing: a process wherein a product or service developed by one entity is sold by other active sellers for a share of profits. The entity that owns the product may provide some marketing material (e.g., sales letters, affiliate links, tracking facilities, etc.); however, the vast majority of affiliate marketing relationships come from e-commerce businesses that offer affiliate programs.
- Local Internet marketing: a strategy through which a small company utilizes the Internet to find and to nurture relationships that can be used for real-world advantages. Local Internet marketing uses tools such as social media marketing, local directory listing, and targeted online sales promotions.
One-to-one approaches
In a
one-to-one approach, marketers target a user browsing the Internet alone and so
that the marketers' messages reach the user personally. This approach is used
in search marketing, for which the advertisements are based on search engine keywords entered by the users. This approach
usually works under the pay per click (PPC) method.
Appeal to specific interests
When appealing
to specific interests, marketers place an emphasis on appealing to a specific
behavior or interest, rather than reaching out to a broadly defined
demographic. These marketers typically segment their markets according to age
group, gender, geography, and other general factors.
Niche marketing
Niche and
hyper-niche internet marketing put further emphasis on creating destinations
for web users and consumers on specific topics and products. Niche marketers
differ from traditional Internet marketers as they have a more specialized
topic knowledge. For example, whereas in traditional Internet marketing a
website would be created and promoted on a high-level topic such as kitchen
appliances, niche marketing would focus on more specific topics such as 4-slice
toasters.
Niche
marketing provides end users of such sites very targeted information, and
allows the creators to establish themselves as authorities on the topic or
product.
Geo-targeting
In Internet
marketing, geo
targeting
and geo marketing are the methods of determining the geolocation of a website
visitor with geolocation
software,
and delivering different content to that
visitor based on his or her location, such as latitude and longitude, country,
region or state, city, metro code or zip code,
organization, Internet
Protocol
(IP) address, ISP, and other
criteria.
Advantages and limitations of Internet marketing
Advantages
Internet
marketing is inexpensive when examining the ratio of cost to the reach of the
target audience. Companies can reach a wide audience for a small fraction of
traditional advertising budgets. The nature of the medium allows consumers to
research and to purchase products and services conveniently. Therefore,
businesses have the advantage of appealing to consumers in a medium that can
bring results quickly. The strategy and overall effectiveness of marketing
campaigns depend on business goals and cost-volume-profit
(CVP) analysis.
Internet
marketers also have the advantage of measuring statistics easily and
inexpensively; almost all aspects of an Internet marketing campaign can be traced,
measured, and tested, in many cases through the use of an ad server. The
advertisers can use a variety of methods, such as pay
per impression,
pay
per click,
pay per play, and pay per action. Therefore,
marketers can determine which messages or offerings are more appealing to the
audience. The results of campaigns can be measured and tracked immediately
because online marketing initiatives usually require users to click on an
advertisement, to visit a website, and to perform a targeted action.
Limitations
- Marketer will not be able to use the x-factor/personal touch factor/human touch factor to influence the audience as the marketing is completely based on the advertisement and the information that the advertisement might lead to [websites, blogs and other channels].
Security concerns
Information
security
is important both to companies and consumers that participate in online
business. Many consumers are hesitant to purchase items over the Internet
because they do not believe that their personal information will remain
private. Some companies that purchase customer information offer the option for
individuals to have their information removed from their promotional
redistribution, also known as opting out. However,
many customers are unaware if and when their information is being shared, and
are unable to stop the transfer of their information between companies if such
activity occurs. Additionally, companies holding private information are
vulnerable to data attacks and leaks. Internet browsing privacy is a related
consumer concern. Web sites routinely capture browsing and search history which
can be used to provide targeted advertising. Privacy policies can provide
transparency to these practices. Spyware prevention software can also be used
to shield the consumer.
Another
consumer e-commerce concern is whether or not they will receive exactly what
they purchase. Online merchants have attempted to address this concern by
investing in and building strong consumer brands (e.g., Amazon.com, eBay, and Overstock.com), and by
leveraging merchant and feedback rating systems and e-commerce bonding solutions.
All these solutions attempt to assure consumers that their transactions will be
free of problems because the merchants can be trusted to provide reliable
products and services. Additionally, several major online payment mechanisms (credit cards, PayPal, Google
Checkout,
etc.) have provided back-end buyer
protection systems to address problems if they occur.
Usage trends
Technological
advancements in the telecommunications industry have dramatically affected online
advertising
techniques. Many firms are embracing a paradigm that is shifting the focus of advertising methodology
from traditional text and image advertisements to those containing more recent
technologies like JavaScript and Adobe Flash. As a result,
advertisers can more
effectively engage and connect their audience with their campaigns that seek to
shape consumer attitudes and feelings towards specific products and services.
Effects on industries
The number of
banks offering the ability to perform banking tasks over the internet has
increased. Online
banking
appeals to customers because it is often faster and considered more convenient
than visiting bank
branches.
Internet auctions
Internet
auctions have become a multi-billion dollar business. Unique items that could
only previously be found at flea markets are now being
sold on Internet auction websites such as eBay. Specialized e-stores sell a vast
amount of items like antiques, movie props, clothing, gadgets, and so on.
As the premier
online reselling platform, eBay is often used as a price-basis for specialized
items. Buyers and sellers often look at prices on the website before going to
flea markets; the price shown on eBay often becomes the item's selling price.
Advertising industry
In addition to
the major effect internet marketing has had on the technology industry, the
effect on the advertising industry itself has been profound. In just a few
years, online
advertising
has grown to be worth tens of billions of dollars annually. PricewaterhouseCoopers reported that
US$16.9 billion was spent on Online marketing in the U.S. in 2006.
This has
caused a growing impact on the United States' electoral process. In 2008,
candidates for President heavily utilized Internet marketing strategies to
reach constituents. During the 2007 primaries, candidates added, on average,
over 500 social network supporters per day to help spread their message.
President Barack
Obama
raised over US$1 million in one day during his extensive Democratic
candidacy campaign, largely due to online donors.
Several
industries have heavily invested in and benefited from internet marketing and
online advertising. Some of them were originally brick and
mortar
businesses such as publishing, music, automotive or gambling,
while others have sprung up as purely online businesses, such as digital design
and media, blogging, and internet
service hosting.
Consumerism
Consumerism is a social
and economic order that encourages the purchase of goods and services in
ever-greater amounts. The term is often associated with criticisms of
consumption starting with Thorstein
Veblen.
Veblen's subject of examination, the newly emergent middle class arising at the
turn of the twentieth century, comes to full fruition by the end of the
twentieth century through the process of globalization.
Sometimes, the
term "consumerism" is also used to refer to the consumerists
movement, consumer
protection
or consumer
activism,
which seeks to protect and inform consumers by requiring such practices as
honest packaging and advertising, product guarantees, and improved safety
standards. In this sense it is a movement or a set of policies aimed at
regulating the products, services, methods, and standards of manufacturers,
sellers, and advertisers in the interests of the buyer.
In economics, consumerism
refers to economic policies placing emphasis on consumption. In an abstract
sense, it is the belief that the free choice of consumers should dictate the
economic structure of a society (cf. Producerism, especially
in the British sense of the term).
The term
"consumerism" was first used in 1915 to refer to "advocacy of
the rights and interests of consumers" (Oxford English Dictionary) but in
this article the term "consumerism" refers to the sense first used in
1960, "emphasis on or preoccupation with the acquisition of consumer
goods" (Oxford English Dictionary).
History
Origins
Consumerism
has weak links with the Western world, but is in
fact an international phenomenon. People purchasing goods and consuming
materials in excess of their basic needs is as old as the first civilizations (e.g. Ancient Egypt, Babylon and Ancient Rome).
A great turn
in consumerism arrived just before the Industrial
Revolution.
In the nineteenth century, capitalist development and the industrial revolution
were primarily focused on the capital goods sector and industrial
infrastructure (i.e., mining, steel, oil, transportation networks,
communications networks, industrial cities, financial centers, etc.).
At that time,
agricultural commodities, essential consumer goods, and commercial activities
had developed to an extent, but not to the same extent as other sectors.
Members of the working classes worked long hours for low wages – as much as 16
hours per day, 6 days per week. Little time or money was left for consumer
activities.
Further,
capital goods and infrastructure were quite durable and took a long time to be
used up. Henry
Ford
and other leaders of industry understood that mass production presupposed mass
consumption. After observing the assembly lines in the meat packing industry, Frederick Winslow Taylor brought his
theory of scientific
management
to the organization of the assembly line in other industries; this unleashed
incredible productivity and reduced the costs of all commodities produced on
assembly lines.
While
previously the norm had been the scarcity of resources, the Industrial
Revolution
created an unusual economic situation. For the first time in history products
were available in outstanding quantities, at outstandingly low prices, being
thus available to virtually everyone. So began the era of mass consumption, the
only era where the concept of consumerism is applicable.
Consumerism
has long had intentional underpinnings, rather than just developing out of
capitalism. As an example, Earnest
Elmo Calkins
noted to fellow advertising executives in
1932 that "consumer engineering must see to it that we use up the kind of
goods we now merely use", while the domestic theorist Christine
Frederick
observed in 1929 that "the way to break the vicious deadlock of a low
standard of living is to spend freely, and even waste creatively".
The older term
and concept of "conspicuous consumption" originated at the turn of
the 20th century in the writings of sociologist and economist, Thorstein
Veblen.
The term describes an apparently irrational and confounding form of economic
behaviour. Veblen's scathing proposal that this unnecessary consumption is a
form of status display is made in darkly humorous observations like the
following:
“It is true of dress in even a higher degree
than of most other items of consumption, that people will undergo a very
considerable degree of privation in the comforts or the necessaries of life in
order to afford what is considered a decent amount of wasteful consumption; so
that it is by no means an uncommon occurrence, in an inclement climate, for
people to go ill clad in order to appear well dressed.”
In the 21st century
Beginning in
the 1990s, the most frequent reason given for attending college had changed to
making a lot of money, outranking reasons such as becoming an authority in a
field or helping others in difficulty. This correlates with the rise of materialism, specifically
the technological aspect: the increasing prevalence of compact disc players,
digital media, personal computers, and cellular telephones. Madeline Levine criticized
what she saw as a large change in American culture – “a shift away from values
of community, spirituality, and
integrity, and toward competition, materialism and disconnection.”
Businesses
have realized that wealthy consumers are the most attractive targets of
marketing. The upper class's tastes, lifestyles, and preferences trickle down
to become the standard for all consumers. The not so wealthy consumers can
“purchase something new that will speak of their place in the tradition of
affluence”. A consumer can have the instant
gratification
of purchasing an expensive item to improve social status.
Emulation is
also a core component of 21st century consumerism. As a general trend, regular
consumers seek to emulate those who are above them in the social hierarchy. The
poor strive to imitate the wealthy and the wealthy imitate celebrities and
other icons. The celebrity endorsement of products can be seen as evidence of
the desire of modern consumers to purchase products partly or solely to emulate
people of higher social status. This purchasing behavior may co-exist in the
mind of a consumer with an image of oneself as being an individualist.
Criticism
Overview
Since consumerism began,
various individuals and groups have consciously sought an alternative
lifestyle. These movements range on a spectrum from moderate "simple living", "eco-conscious
shopping",
, and "localvore"/"buying local", to Freeganism on the extreme end. Building
on these movements, ecological
economics is a
discipline which addresses the macro-economic, social and ecological
implications of a primarily consumer-driven economy.
In many critical contexts, consumerism
is used to describe the tendency of people to identify strongly with products
or services they consume, especially those with commercial brand
names and perceived status-symbolism appeal, e.g. a luxury car, designer clothing, or expensive jewelry. A culture that is permeated
by consumerism can be referred to as a consumer culture or a market
culture. Consumerism can take extreme forms such that consumers sacrifice
significant time and income not only to purchase but also to actively support a
certain firm or brand.
Opponents of consumerism argue
that many luxuries and unnecessary consumer products may act as social
mechanism allowing people to identify like-minded individuals through the
display of similar products, again utilizing aspects of status-symbolism to
judge socioeconomic
status and social
stratification.
Some people believe relationships with a product or brand name are substitutes
for healthy human relationships lacking in societies, and along with consumerism,
create a cultural hegemony, and are part of a general
process of social control in modern society. Other researchers argue that the
struggle for symbols of social distinction promoted by consumer culture creates
narcissistic, hostile relations between individuals, which can be criminogenic
in locations where consumer products are difficult to acquire, or where
individuals simply see no limit to their acquisition. Critics of consumerism
often point out that consumerist societies are more prone to damage the
environment, contribute to global warming and use up resources at a
higher rate than other societies. Dr. Jorge Majfud says that "Trying to
reduce environmental pollution without reducing consumerism is like combatting
drug trafficking without reducing the drug addiction."
"Our enormously productive
economy demands that we make consumption our way of life, that we convert the
buying and use of goods into rituals, that we seek our spiritual satisfaction
and our ego satisfaction in consumption. We need things consumed, burned up, worn
out, replaced and discarded at an ever-increasing rate".
Critics of consumerism include Pope Benedict XVI, German historian Oswald Spengler (who said, "Life in America is
exclusively economic in structure and lacks depth"), and French writer Georges Duhamel, who held "American materialism up as
a beacon of mediocrity that threatened to eclipse French civilization".
In an opinion segment of New Scientist magazine published in August 2009, reporter
Andy Coghlan cited William Rees of the University of British Columbia and epidemiologist Warren Hern of the University of Colorado at Boulder, saying that human beings, despite considering
themselves civilized thinkers, are "subconsciously still driven by an
impulse for survival, domination and expansion... an impulse which now finds
expression in the idea that inexorable economic growth is the answer to
everything, and, given time, will redress all the world's existing
inequalities." According to figures presented by Rees at the annual
meeting of the Ecological Society of America, human society is in a "global
overshoot", consuming 30% more material than is sustainable from the
world's resources. Rees went on to state that at present, 85 countries are
exceeding their domestic "bio-capacities", and compensate for their
lack of local material by depleting the stocks of other countries, which have a
material surplus due to their lower consumption.
Not all anti-consumerists oppose consumption in itself, but they argue against
increasing the consumption of resources beyond what is environmentally sustainable. Jonathan Porritt writes that consumers are often unaware of
the negative environmental impacts of producing many modern goods and services,
and that the extensive advertising industry only serves to reinforce
increasing consumption. Likewise, other ecological economists such as Herman Daly recognize the inherent conflict between
consumer-driven consumption and planet-wide ecological degradation.
Counter arguments
There has always been strong
criticism of the anti-consumerist movement. Most of this comes from libertarian thought.
Libertarian criticisms of the
anti-consumerist movement are largely based on the perception that it leads to elitism. Namely, libertarians believe
that no person should have the right to decide for others what goods are
necessary for living and which aren't, or that luxuries are necessarily
wasteful, and thus argue that anti-consumerism is a precursor to central planning or a totalitarian society. Twitchell, in his
book Living It Up, sarcastically remarked that the logical outcome of
the anti-consumerism movement would be a return to the sumptuary laws that existed in ancient Rome and during the Middle Ages, historical periods prior to
the era of Karl Marx in the 19th century.
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